Why Thousands Choose Pets for Support

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Your privacy choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

What happens after the quiz?

  1. Step 1: Complete the Questionnaire

    A brief assessment (approximately 60 seconds) to determine eligibility.

  2. Step 2: Secure Online Checkout

    Complete your order through our safe and encrypted Shopify checkout page.

  3. Step 3: Clinician Review

    A licensed mental health professional in your state reviews your information. If you selected no consultation, your clinician completes the review directly.

    If you selected consultation, you’ll be able to schedule a quick 10-minute session at no additional cost after checkout.

  4. Step 4: Letter Issued

    Within 24 hours, you’ll receive your official ESA letter on professional letterhead in your email, signed by a licensed clinician and including their credentials, NPI, and signature for full compliance. Your wallet-size ESA ID card is also included with your purchase for everyday convenience.

  5. Step 5: Satisfaction Guarantee

    If your letter is not accepted, you are entitled to a full refund.

How fast will I receive my letter?

Customers receive their ESA letter by email within 24 hours after checkout and clinician review.

Who writes the ESA letter?

A state-licensed mental health professional reviews your information and signs your letter. The ESA letter includes our medical professionals letterhead, license number, NPI, ETC.

Is my information private?

Yes—your data is encrypted and used only for qualification and clinician review. We never sell or share your information.

What if my landlord doesn’t accept the letter?

Although rare, if your landlord rejects your ESA letter, you’ll receive a full refund under our guarantee.

HIPAA-compliant privacy State-licensed clinicians FHA Fair Housing compliant 24 hour turnaround 100% Money-Back Guarantee
Questions before finishing? Email esaletterpets@outlook.com or call/text (856) 739-0655. We’re happy to help.